Determining Competency Requirements

Competency Frameworks for eLearning
1. By Roles
This is the easiest, and probably most common, way to think of your organization's competency requirements. You can break down needs by roles that need to be filled. For example:
- Project management
- Instructional design
- Programming / production
- Graphic artists
- Subject matter expertise
- Technical support (IT)
You can break down required competencies around your key processes for managing eLearning in your organization. As an example, Mike used the "5E" framework:
- Establish value
- Effect change
- Engage stakeholders and learners
- Experiment
- Evaluate results
3. By Stage-of-Development
You could also think of competencies you need within the context of where your organization is in the stage of development with respect to eLearning. Mike outlined four such stages:
- Dabbler: just experimenting on the edges of eLearning, not really sure of end goal, not really considering all the needed competencies to do eLearning well
- Establish Value: starting to focus on the underlying value of eLearning to the organization, establishing a model for eLearning, setting up key metrics
- Early Stage Committed: clear on internal vs. external competencies that need to be brought to bear on projects, have a process for managing competencies
- Late Stage Committed: managing value and having processes for continuous improvement
Finally, Mike laid out his five steps to good competency management as this relates to eLearning.
- Determine a framework for your competency needs (see above)
- Map out your existing internal competencies against the needs you have
- Determine core versus external competencies
- Create a competency development plan
- Develop competencies within the framework you choose
Here is a link to a recording of the webinar.
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